Support and technical assistance

We want your system to sound well with our products. The best way to reach that is to have a deep knowledge of the products you are dealing with. Some suggestions:

• please check the technical characteristics of the products you are dealing with, by looking at their own pages, showing features and specifications;
• make sure that they fit with your need, and in case they don't, please look to the other models: it is difficult not to find a solution in Macrom catalogue! in case of old products, no more present in the actual catalogue, please use the "search" option, on the top-right of the home page, digit the name of the product you are looking for, and read characteristics and specs;
• go to the "Download" section and check on the old catalogues (all version since 1998 are available) and on the technical manuals.

And then, if you have any question, you can directly e-mail us at the address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it one of our engineer will come back to you with the necessary answers.

Customer needing in warranty repair service for products sold outside Italy should refer to the local Macrom distributor, check the complete list in the "Contacts" page.